About
NacTelligence Cloud Services is a modern day offshoot of a company with a 40-year heritage in the voice communications marketplace, North Atlantic Communications. Over that time we delivered thousands of telephone systems, consulting, designing, installing and maintaining enterprise systems, specializing in call centers and multi-location networked deployments or distributed companies.
For the last four years NacTelligence has focused on helping companies make the right choice for “move-to-cloud” projects. Here’s what makes us different:
At NacTelligence we are master agents for all voice cloud providers, focusing on the market leaders who provide the best technology and have the best resources. There is a wrong and right fit when selecting a voice cloud provider. We must analyze your needs, asking the right questions to understand on a comprehensive level which providers’ differentiation fits you like a glove.
With NacTelligence there is never a charge for our consulting services. All fees for our consulting are paid by the provider when you make your final choice, no matter what company that is. Since we are compensated by the providers as master consultants, our interest is allowing you to make an informed choice of providers.
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Helping companies implement cloud communications is what we’re all about.
"For over 40 years I have seen the telecommunications field shift as technology unfolded. I firmly believe that a proper move-to-cloud strategy and implementation for both voice and data is the single most effective way to compete and leverage opportunities in today’s operational landscape. That’s why I get such a charge when I see it done right, and see it through."
— Jamie Alexander Buswell, Founder North Atlantic Communications, Nacworx and NacTelligence (Pictured here with his wife of 40 years, Laura)
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When choosing a new technology solution for your organization, it can be overwhelming, as there are more options available today than ever before. Having a partner like Jamie at NacTelligence, to help determine which solutions are best suited for your business from an agnostic perspective, has been invaluable to many of the clients we have worked with together. Not only providing insight into the latest technologies, and industry best practices, but also saving clients countless hours of research, demonstrations, and sales calls.
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In today’s competitive market, telecommunications and technology are vital to the success of business. Selecting the proper solutions to enhance the customer and employee experience can be a monumental task. Whether it’s Internet Access, Phones, Cloud Compute, Cyber Security or Cost Savings, bringing in an agnostic expert like Jamie and the NacTelligence team, makes that task much more palatable with less strain on your organization. Jamie and the team have access to over 180 suppliers and leverage the relationships to ensure the best possible solution for your business.
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With over 40 years of telecommunications experience, Jamie Buswell is an industry expert. Jame and his team offer first class IT consulting services and white glove deployments from on premise phone systems to cloud migrations and omni channel contact centers. He is carrier agnostic and specializes in customized solutions. Jamie goes above and beyond to ensure that all of his clients’ requirements are met and negotiates on their behalf. I value the partnership and enjoy working alongside him.
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You would think that going direct to a voice cloud provider would afford you better pricing. But only if you consider us a middleman and nothing could be further from the truth. Providers pay for our services on your behalf because as evidenced by the testimonials on this page, they know our efforts results in a much smoother engagement. We avoid the inevitable pitfalls that can accompany complex integrations. As such our involvement has so many benefits for providers that they also allow us to negotiate the best deal for our clients.
Our Mission:
NacTelligence Cloud Services is driven by a commitment to excellence so that our clients can better serve their customers and run their operations.
Our Values:
We focus on unparalleled consultative services to delivering a solution that meets and exceeds the client’s expectations. This is achieved by educating clients as to the benefits of matching their needs and expectations to a cloud provider and infrastructure that will be the best possible fit, at the lowest possible cost.
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Today when a new project comes up, there are a lot of options out there when it comes to technology solutions in your environment, however many are not the perfect fit. Jamie and Co at NacTelligence bring over 40 years of expertise and a unique agnostic approach with a focus on right fitting their clients with custom designs and solutions. NacTelligence helps vet out the proper solutions and saves time, money and helps increase productivity within their clients. I value the partnership with Jamie and know that our mutual clients are working with a true Trusted Advisor.
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